Return Policy.

Effective March 30, 2020

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, if applicable.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted: (if applicable)

* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.

* Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Once received your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, as soon as possible.

Late or missing refunds (if applicable)

Please contact us at info@fotp.us. Also consider, checking with your bank as sometimes it may take some time for them to post a refund. 

Exchanges 

If you need to exchange it for the same item, send us an email at info@fotp.us and send your item to:   P.O. Box 161061, Sacramento, CA, 95820, United States.

Shipping

To return your product, you should mail your product to:   P.O. Box 161061, Sacramento, CA, 95820, United States.

We include free shipping on all orders, and exchanges. We only ask that you pay for the shipping costs for returning or exchanging your item(s).

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance.